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Hi everyone. My name is Richard McMunn, and in this video,
I want to help you pass your Royal Navy interview. So if you’ve got an interview coming up for
whether it’s the Royal Navy rating or Royal Navy officer this video is gonna help you. I’m gonna cover a number of important tips
and also interview questions and answers. So please watch it from beginning to end. I served in the Royal Navy many, many years
ago. Obviously, the interview is slightly different
to when I joined, but a lot of these questions are still relevant that I’m gonna cover. Please, I’d very much appreciate it if you
do enjoy the video on my training, please give the video a thumbs up. Don’t forget to subscribe to the channel. And also, if you want me to cover any specific
questions, please put them in the comment section below this video. Also, if you’ve got your interview coming
up, please let us know in the comments section below. Or if you need any advice whatsoever, please
give me a shout and I’ll be more than happy to help you. So let’s get straight into it. Don’t forget to take notes as we go through. So first and foremost, this is important. Before I come on to the Royal Navy interview
questions and answers, what is the difference between a good applicant and a weak applicant? Okay, relatively straightforward, but there’s
four important things. One of the first ones is having a positive
mindset and a positive attitude. So if you think about it, when you’re in the
Royal Navy, you’re gonna come up against tough times. Not just in your training, but let’s say you
have to go into combat or if you’re out there at sea and things are challenging or you’re
under exercise, you’ve always got to have a positive mindset. So when things are going wrong, the Royal
Navy want people to step up, take responsibility, and rise to the challenge. So you have to have a positive mindset. The Royal Navy doesn’t wanna take on people
who are negative about life and “Oh, things are always, bad, happening to me.” You have to be positive and take rise to the
challenge. And that’s really, really important. A few other things. Dressing appropriately. Okay. When you go into the interview, don’t forget
that you are applying to join a service. Okay. A disciplined service and organization where
the people who are in the organization take pride in their appearance. Okay? So you need to demonstrate that when you go
to the interview. Wear a suit, wear something smart. You know, clean and polish your shoes. Make sure you have a haircut. You know, think about these things. Make sure you dress appropriately. Make an effort to look smart because, and
that demonstrates to the interview panel when you go to the Royal Navy careers office or
wherever you have your interview, that you are capable of acting as a positive role model
for the Royal Navy. The next one, the second one is strong interview
technique. What do I mean by that? Well, when you go on to the interview and
you sit in the interview chair, don’t sit down until invited to do so. Sit upright, palms face down on top of your
legs, top of your knees. And look smart. Speak positively, speak confidence. Have the confidence in your own abilities. So have a good interview technique. When you’re responding to the interview panel,
look them in the eye, don’t stare them out, but look them in the eye and respond appropriately. And also, I’ll talk about structuring your
responses very shortly. How you should structure situational responses
to the Royal Navy interview questions. And that takes me on to the next thing about
a good applicant. You prepare your responses for the questions. So what I mean by that is studying this video
and also the accompanying resources that I’m going to give you, once you get to the end
of the video. You can actually predict most of the questions
that will come up. So you should have an idea of what you’re
going to say. Now, I don’t want you to sit there and work
out your responses parrot fashion, but you should have a good idea of what you’re going
to say when they say to you, “What have you done to prepare for all navy life?” So you should be able to respond to that. Can you give an example of when you’ve already
worked as part of the team? You should be able to give a response to that
question. So be prepared. Of course, there is a chance that you won’t
be able to answer every single question, but you should have as far as possible, your responses
prepared or an idea of what you’re going to say to the interview questions. Also, another important element of being a
good applicant. You should know the Royal Navy, know about
the Royal Navy. It’s history, it’s heritage, it’s strengths,
what it’s really good at, what it’s purpose is, but also information about your chosen
branch or career. Now, when I joined many, many years ago, I
joined the Fleet Air Arm. I was a Sea Harrier aircraft engineer. And I learned a lot about Sea Harriers. And I will say they’re not in service anymore,
which shows you how old I am. But I learned about the Sea Harrier, I learned
about the different squadrons. I served on HMS Invincible. Again, that’s not even in service now, but
I was on the HMS Invincible. So I learned about the ship and all the different
air stations and air bases, etc. So I knew about it when they said, “Well you
wanna be in the Fleet Air Arm and an aircraft engineer, what do you know about it?” And I was able to tell them what I’d found
out. Now, you have so much information at your
disposal, all the information literature that the Royal Navy recruiting officers will give
you, but you also have the website, you can go to the websites and find out loads of stuff
about the Royal Navy. So that’s the difference between a good applicant
and a weak one. A weak one doesn’t dress appropriately, has
really poor interview techniques, sits in the chair like this. when the interview panel are asking them why
they wanna join the Royal Navy they say, “Well, it just seems like a really good career.” You need to be positive, have a positive mindset. And you can practice carrying out a mock interview
before you go along to the real one. So as a weak applicant doesn’t prepare or
make any effort for preparing their responses and they don’t really know much about the
Royal Navy. Maybe they’ve been forced into this by their
parents because they want them to join to get them out of that house or something like
that. But this needs to be your choice and your
decision. That’s really important because they will
say, “Is this your decision to join the Royal Navy?” Of course, they might say to you, “What does
your family think about you joining? Do you have support from your partner as well,
your boyfriend or your girlfriend? Did they give you support?” Because that’s really important too. So let’s have a look at some sample interview
questions and also I’ll give you a few responses based on what I would say in that particular
snow around. So, first of all, I already mentioned this
one earlier on. What have you done to prepare for life in
the Royal Navy? And also tell us a bit about your fitness
activities and things like that. Okay. So here’s my response. I’ve been preparing for the selection process
for a number of months now. To begin with, I’ve been finding out about
life within the Royal Navy and the types of challenges I’m gonna come across such as taking
responsibility for myself and my actions and also coping with being away from home for
a long period of time. To assist me in my preparation for life in
the navy I’ve taken on lots of extra duties and responsibilities at home and around the
house. For example, every day, I clean an area of
the house thoroughly and I’m also responsible for ironing everyone’s clothes in the house. This has been great practice for my training
course if I’m gonna be successful. With regards to my fitness, I’ve been working
very hard on this area. Although I am already a competent swimmer,
I’ve been going to my local pool four times a week and each time I swing 50 lens of the
the25-meter pool using a variety of different strokes. I’ve also been getting up at 6:00 a.m. each
morning running three miles to get used to the early starts that I’m gonna have to come
up against. I fully understand that life will be tough
when I start my training course in the Royal Navy, but I’m fully prepared for what lies
ahead and I believe I have the maturity and responsibility to make sure I’m successful
and above all, be an asset to the Royal Navy team. So this kind of response to this question,
you can pause the video and go back and take notes and if you want to or I’ll tell you
where you can get a copy of this shortly. But it basically says that I’d been preparing
for a few months. So it’s something that I’ve not just come
across now. Like a few weeks ago. I’ve actually been preparing for it. I’ve looked into what I’m gonna face, what
life is like. I’ve been taking on responsibilities because
you have to look after yourself. So remember, when I joined way back in 1989,
it was when I joined, I went to [inaudible 00:07:49]. You know, I’d already been doing loads of
ironing at home. I’d been getting up really early in the morning
to prepare for it. So it wasn’t as much of a shock. And fitness is obviously really important. Now, you don’t need to be superhuman fit to
join the Royal Navy unless you’re gonna be joining the Royal Marines. An example, again,you’re not joining the parachute
regiment where you have to be extremely, extremely fit, but there has to be a good level of fitness
and you will improve as you go through. So you need to demonstrate what you’re doing
to them to improve and work on your fitness. Okay. Next interview questions. So that was, basically, what have you done
to prepare for life in the Royal Navy? And tell me a bit about your fitness activity. Next question. Why do you want to join the Royal Navy? A real simple question. So you have to think about what are the reasons
why you wanna join the Royal Navy. Here’s my sample response. Now, I’ve been working towards my goal of
joining the Royal Navy for a number of years now. A couple of years ago, a careers advisor visited
our school to talk about in the Royal Navy. After their presentation, I went up to them
and asked them a few questions about the role as a believe I have the leadership and management
potential to succeed as an officer in the Royal Navy. Since that day, I’ve set my sights on joining
your organization and I’ve been working to improve myself and self-develop. To be honest, I want a career that will give
me direction, professional training, qualifications, and the chance to work with people who set
themselves very high standards. I’ve spoken to a friend who already works
in the Royal Navy as a pilot and he fully recommends it. I’ve looked at the different career options
outside of the Royal Navy and nothing matches up to the challenge or the sense of pride
I would feel by joining an elite team such as the Royal Navy. I’m currently the captain of the school rugby
squad. And being part of a winning team is something
that I very much enjoy. Even though I’m quite capable of working on
my own, I much prefer to work in a team environment where everyone is working towards the same
goal. Finally, even though I have a good stable
home life, I can’t wait to leave home and see what’s out there, basically. Even though traveling isn’t the be all and
end all, I am looking forward to visiting different countries and experience varied
cultures. So that’s an example of that kind of response. Why do you want to join the Royal Navy? Obviously, I’ve tailored that for an officer,
but you could sort of use that and tweak that based if you’re applying for a rating. Okay. So next question. A good one that I can’t guarantee you’ll get
asked, but I’d be surprised if you don’t. Why have you chosen the Royal Navy over the
other forces? Why haven’t you chosen the army or the Air
Force? Because obviously, there’s all the different
forces that you can join. So here’s my response to why have you chosen
the Royal Navy over the army or the Royal Air Force. I did consider the other forces and even I’d
to check with each of the careers advisors, but at the end, I was still set on the Royal
Navy. I even sat down with my parents and we wrote
down the benefits of each one of the different services and the Royal Navy came out on top
for me in all aspects. I’ve always had a keen passion to work on
aircraft. It’s my intention to become an aircraft engineer. The Fleet Air Arm is my first choice because
I would get to work on board ship in addition to working on aircraft. During my research, I visited the Fleet Air
Arm Museum at HMS Erin and I was fascinated by the history and the aircraft that have
been formed of the service over the years. I’ve thought long and hard about my choice
of career and I’m fully aware of the training that I will undergo. If I’m successful. I’ll be working hard to pass the selection
process and I’m 100% certain the Royal Navy is for me. If I’m unsuccessful at this attempt, which
I hope I’m not, then I will certainly look at the areas I need to improve on and work
hard for next time. So that would be me if I was applying to join,
like I was, as a Royal Navy aircraft engineer and what I would say. I remember doing some research and I went
down with my parents to have a look at the museum and to find out about the history,
so I could talk about the Fleet Air arm When they said, “Tell us about the Fleet Air Arm.” Okay, brilliant. Moving on. So that’s why do you wanna join the Royal
Navy. Why have you chosen the Royal Navy over the
other careers? Next question. What does your family think of your decision
to join? So, a real simple basic question. Here’s my response. What does your family think of your decision
to join the Royal Navy? Before I made my application, I discussed
my choice of career with both my parents and my partner. Initially, they were apprehensive, but they
could see how motivated and excited I was as I explained everything I’ve learned so
far about the service. I showed them the recruitment literature. We even planned a trip to the Fleet Air Arm
Museum so they could see what I will be joining. I understand it’s important they support me
during my application and I now have their full backing. In fact, they’re now even more excited about
the fact that I’ll be leaving home than I am. I’ve also told them everything I know about
the training I will go through and the conditions I will serve under. They are aware that the Royal Navy has a brilliant
reputation, which it does, and this has helped them to further understand why I wanna join. And from someone who was in. Even though like I say, it was many years
ago, a fantastic organization to be in. It was brilliant. The Royal Navy set me up for life. It really did. It made me disciplined. It made me confident. Gave me organizational skills. After I left the Royal Navy, I then went straight
into the fire service, which was really tough to get into, but I wouldn’t have got into
the fire service if it wasn’t for my time in the Royal Navy. It’s a fantastic career and you wanna work
really hard to pass at your interview. Okay, next question. So that’s what does your family think of your
decision to join? Obviously you need their support. Okay, next one. This is a good one. What responsibilities have you had in your
life so far? And the reason why they’re gonna ask you this
or could ask you is because if you have responsibility already, then you’re far more likely to take
on responsibilities when you joined the Royal Navy in your training and also when you serve
on board ship or the station wherever you are based. So what responsibilities do you have now? Now, there’s loads of different ones that
you could focus on. It might be responsibilities at home. Regular cleaning of the house, perhaps. Hoovering, ironing, washing up. You do all these things. Duke of Edinburgh Award, Sea Cadets, Army
Cadets, even voluntary work. So this would be a great thing to tell them
is that, “Well, every Saturday, I go down and help out at my local charity shop free
of charge.” That’s great. It shows that you’re taking responsibility. And also any kind of part-time work. If you’re applying to join as an officer,
then obviously it’s more beneficial to have levels of responsibility where you’re leading
people or managing people or if you are not at the age or experience where you can manage
people, you are shadowing a manager or a leader, asking them, asking your boss if you can shadow
them to see what they’re doing when they’re leading and managing people. So what responsibilities do you have at work,
school or at home is my sample response. I currently hold a large number of responsibilities
both at home and in my part-time job. I’m responsible for cleaning the house top
to bottom once a week. And I usually do this on a Sunday before I
go and play football for my local team. I’m also a captain of the football team, which
means I have to arrange the fixtures, book the football ground. And I also collect the kit at the end of the
match and get it washed and dried for the following week’s fixtures. I also take control of the club’s financial
affairs as I have an interest outside in accountancy. I thoroughly enjoy the responsibility or would
not have it any other way. I’m always the first to volunteer for any
task or role that involves a level of responsibility. In addition to this, I’ve just started a new
part-time job at my local supermarket as a junior supervisor. I’m really busy, by the way. This involves managing five members of staff,
managing stock levels, and also managing resources. It’s essential that I make sure the store
has sufficient resources to operate effectively. And I go on. And then I say I enjoy taking on responsibility. It gives me a sense of achievement. I understand that I’ll need to be responsible
during my Royal Navy training, not only for myself but also for ensuring that I work hard
to pass every assessment in order to develop into a competent member of the Royal Navy
establishment. Great response. Now, I appreciate not everyone is gonna have
all of those different responsibilities, but the more you have the better. Because if I was assessing you, then I’d be
like, “Wow, this person understands responsibility, how important it is in Royal Navy life.” And yeah, it’s really important being able
to show that you are already taking responsibilities. So I’ve given you a few examples there. So that’s what responsibilities you have. Here’s another question. How’d you think you’re gonna cope with the
discipline of Royal Navy life? So if you’ve not had experience with discipline
before, then you might struggle with it, I would suggest. So what is discipline? You know, simple things like turning up to
work or turning up to school on time. Doing your work, doing your homework. If you are studying for any exams, then you
know, you’re organized if you’re studying and the work that you carry out. Okay? And you’re diligent in your approach to your
work or whatever it is that you do. And it’s also with regards to discipline is
being able to do what you’re told and when you’re told. So I can remember once when I joined the Royal
Navy, and I’ll never forget this, I didn’t do it again, but I was late once for a shift. Okay? And we’d been out the night before, had a
few beers as you do. And then I slept in. I’ll never forget it. My supervisory manager went absolutely ballistic
at me and I was never late for anything ever again. So you have to be able to take responsibility
for yourself, but also be disciplined. It’s really important. So, how do you think you’ll cope with discipline
regimentation and routine in the Royal Navy? Here’s my answer. I believe I would cope with it very well. In the buildup to the selection I’ve been
trying to implement routine and discipline in my daily life. I’ve been getting up at 6:00 a.m. every weekday
morning and I go on a three-mile run. This will hopefully prepare me for the early
starts that I’m gonna encounter during Royal Navy training. I’ve also been learning how to iron my own
clothes and I’ve been helping around the house with the cleaning and the washing. I already have to follow and manage codes
of conduct in my part-time job. Being responsible for five members of staff,
I’m required to monitor their performance, brief them on new policies and procedures,
and also carry out annual appraisals. I fully understand that the Royal Navy needs
a disciplined workforce if it’s to function as effectively as it does. Without that discipline, things could go wrong. And if I didn’t carry out my duties professionally,
then I could endanger someone’s life. Really important. Okay? Because you’re working as part of the team. If you let the team down, somebody else could
suffer. Okay. So it’s really important that you can cope
with discipline. And another one is how are you gonna cope
with being away from home? Some people really struggle with this. I’d been away from home quite a bit when I
applied because I was part of the scouts. So I’ve been going on like camps and things
like that. But here’s my response to the interview question
how am I gonna cope with being away from home? I’ve already had some experience of being
away from home so I know this would not be a problem for me. While serving with the Sea Cadets, I was introduced
to the Navy way of life and I fully understand what it’s like to be away from home. Having said that, I’m not complacent and I’ve
been working out to improve my fitness and academic skills. To be honest with you, I’m not the kind of
person who sits around at home watching television or sitting at the computer, so I’m hardly
indoors anyway. In terms of losing my personal freedom, I’m
looking forward to the routine and regimentation that the Royal Navy will bring as I believe
this will bring some sort of positive structure to my life. Even though I’m young I’m assured that I have
a good future and I believe a career in the Royal Navy will bring me just that, providing
I work hard and maintain a high level of professionalism. Okay. Another question. Now, moving on. What are the qualities of a good team player? So a good team player is, and a note of this
because they could say, “What are the qualities of a good team player or can you give an example
of when you’ve worked as part of a team?” So an ability to interact and work with other
people regardless of their age, sex, religion, sexual orientation, background, disability
or appearance. Being able to communicate with everybody in
the team and provide the appropriate level of support and encouragement. So “a team is only as strong as its weakest
link.” So you need to support people who are not
as strong as you. Be capable of carrying out tasks correctly,
professionally, and in accordance with guidelines and regulations. Being focused on the team’s goal to what is
the goal? Listening to the brief that you are given,
having a flexible attitude and approach to work. So things don’t always go wrong in a team
task. So you have to be able to change yourself
and adapt to different work and approach if and when required. Putting the needs of the team first before
your own. Putting personal differences aside. So you’re not always gonna get on with everybody
within your team. So you have to put aside your personal differences
for the sake of the team. And then listening to other people’s suggestions
and contributions. Next one, with relation to working as part
of a team. It says, “Can you give an example of when
you’ve worked as part of a team?” Because if you’re joining the Royal Navy,
you have to demonstrate good teamwork and skills and they might want to know, especially
if you’re joining as an officer, if you have any prior experience of working as part of
a team. Make sure you use the STAR technique when
responding to that. And that’s like a situational interview question. Can you give an example of when you’ve been
flexible? Can you give an example of when you’ve worked
hard as a team? Can you give an example of when you’ve worked
under pressure to achieve a common goal? The STAR technique is situation, task, action,
result. Situation, task, action, results. You start off explaining what the situation
is. Then you talk about the task you’ll have to
do, what action did you take and what action did other people take, and what was the result? So situation, task, action, result. I’ll give you a sample response to that teamworking
question in a second. Okay. And now we’re moving on. What do you do in your spare time? So positive things to be doing in your spare
time are brisk walking, running, gym, gym work, weight training, swimming, cycling,
indoor rowing, studying for exams and academic qualifications, preparing for a goal or aspiration
such as joining the Royal Navy. Team activities such as football, hockey,
rugby, etc. Outdoor activities such as mountaineering,
orienteering, mountain biking or climbing and also charity or voluntary work. They are positive things to be doing with
your time. Negative ways to spend your time are basically
sitting on your ass watching TV or playing computer games all the time. Spending hours on social networking sites,
which a lot of people do. Sitting on park benches or being on the streets
doing absolutely nothing. Those are negative ways to spend your time. So have a number of things that if they say,
“What do you do in your spare time?” Don’t forget to listen to the things and try
and pick some of them that you actually genuinely do. Another question. What have you achieved in your life so far? Because if you can demonstrate to the Royal
Navy that you’ve already achieved things in your life, then you’re more likely to do it
in the Royal Navy. I’ll, pass your training, you’re not gonna
give up. You will be someone who persists and continues
until you achieve the end goal. That’s really important. That’s one thing that the Royal Navy really
taught me, which I’m grateful for, is to be a completer-finisher. Somebody who gets things finished, gets them
done, finishes them, and then moves onto the next thing. So you do them to the best of your abilities. So things could be like winning a trophy with
a sports team, football, hockey, rugby, etc. GCSEs, A-levels, degrees, and other educational
qualifications that you’re pleased that you’ve got the grades for. Duke of Edinburgh Awards, being given responsibility
at work or school. So if you don’t have any responsibility now,
go out and volunteer for some responsibility. Raising money for charity. That’s a good thing to do. So if they say, “What have you achieved?” “Well, I did a charity event in my local area. I did a charity car wash, or I ran, you know,
five miles for charity and I raised 100 pounds.” Something like that. It’s an achievement where you’ve organized
something and then you’ve achieved the end goal. Keeping physically fit and also playing team
sports, but also anything else that you think that you’ve done in your life where you have
achieved things. Okay, so that’s a large number of interview
questions. I’ve got loads of different things that I
want to cover further. A couple of quick other interview questions
for the Royal Navy. What will your basic training consist of and
which parts, in particular, are you gonna find the toughest? Because you’re not gonna find it easy. There will be elements of it that you find
tough. So if you say, “Well, my basic training is
gonna consist of these different things during the weeks. I think I would probably struggle perhaps
with this area, but this is what I’m doing to prepare for that.” So you identify what you could struggle with
while you’re preparing it. And then another thing, what did you think
of your teachers at school. Now, some people might sit there and go, “Oh
yeah, I hated one particular teacher. He or she was a bit of a bully.” You know, they don’t wanna hear things like
that. You have to be really positive about people
in positions of discipline and authority because that’s what it’s gonna be like in the Royal
Navy. Okay? You’re gonna have officers who are in charge
of you and you might not like some of them, but you have to respect them. Respect is really important for people in
positions of authority. If you didn’t like your teacher, don’t mention
it, okay? You have to be really respectful of them. Okay? So, to get more of these, to get a copy of
this manual, with all of these different questions and answers in. And there is literally scores of questions,
loads more covered. Please click the link below the video, it’ll
take you through to my website. It’s more training videos on there and there’s
also somewhere you can download this manual with all the questions and answers in there
that you could get asked during your Royal Navy interview. Guys, I hope that’s helped. I really do, genuinely. I had a fantastic time in the Royal Navy and
I want you to pass as well. Please do give the video a thumbs up. Don’t forget to subscribe to the channel and
put your comments in the video below and I’d be more than happy to help you. Thank you very much for watching and I wish
you all the very best in your pursuit to passing your Royal Navy interview. Hi, everyone. My name is Richard McMunn from the career
guidance company, How2Become.com. In this presentation, I’m gonna give you the
top seven interview questions and answers. Okay, so take notes. I’m gonna go through the top seven questions. I’m even gonna give you some tips on how to
answer them positively. And then I’m gonna give you sample responses
to these questions that you can use during your interview. So first and foremost, a quick, brief introduction
to myself. Very warm welcome to this presentation. As I said, my name is Richard McMunn. Prior experience, I’ve spent 4 years in the
Royal Navy, 17 years as a firefighter. During that time, I spent much of my work
in the recruitment department, interviewing people like you for jobs and creating interview
questions. I then founded the award-winning career guidance
website, how2become.com. I’m an interview coach and a career guidance
expert, and I’m very passionate about helping people like you to achieve their potential,
and also, helping you get the job of your dreams. So, in this video, I’m gonna go through the
seven questions, the questions you’re likely to get asked at any kind of interview. I’m gonna give you some tips and answers. So let’s get straight into it. Question number one, “Tell me about yourself.” It’s generally an introductory interview question,
one that gives you the opportunity to warm up. You can be prepared for it. But here’s a few tips before you answer this
question. Concentrate on telling the interview panel
about your work-related skills as opposed to your home life. They might appear to be interested, but trust
me, they’re not. They’re not interested in your home life. They want to see whether you’re gonna be a
good fit to their team, whether you’ve got the skills and attributes relevant to the
role. This is really important, guys. Make sure you download a copy of the person
specification for the job you’re applying for, if there is one, and focus on telling
the interview panel how your skills and attributes match the document. I’ll give you a sample response in a second. This is another good thing. Throughout the whole interview, use “power
words” in your responses, such as motivated, “I’m a motivated person. I’m really enthusiastic. I’m loyal, I’m flexible, I’m a committed person,
I’m honest, hard-working, adaptable, etc.” Now, these will resonate positively with the
interview panel. Okay, so they’re powerful words, they’re positive
words that put you across in a good light, and they will make the interview panel feel
good about you because they want to employ people who are positive, motivated, flexible,
and committed. Trust me, I’m an employer who interviews all
the time, and this is what I wanna hear from people. So I mentioned in the previous slide about
the person specification, the second one, download a copy of the person specification. So before I give you an answer to this question,
“Tell me about yourself,” let’s have a look at a person specification quickly for the
job. You can see across the top there, “Customer
Care Assistant.” Let’s say you’re applying for a job in that
role. And you can see here the requirements. So I’ve downloaded this and it says you’ve
got to have a positive customer-focused approach, you’ve got to work accurately, you’ve got
to be able to problem solve, you’ve got to be able to consult and negotiate. So I would study this. And in my response to the question, “Tell
me about yourself,” I would say, you know, “I’m a positive person, always focused on
the customer. I’m renowned for working accurate, so I have
a good attention to detail,” because they’re looking out for these things as well in the
interview panel. So if you start to mention them earlier on,
then you’re gonna gain high marks. And that’s what you wanna do is you wanna
tick boxes, but you also wanna come across as if you are a positive person who can fit
in to their team. Let’s have a look at a sample response for,
“Tell me about yourself.” “First and foremost, I am a hard-working,
loyal and enthusiastic person who understands how important work is to my overall happiness. I take my work very seriously and I am always
looking to improve my skills and qualifications so I can work to the highest standards possible
in my role. I genuinely believe there are two types of
employee: the first is someone who turns up to work and does their job so they can just
pay their bills. The second employee type is someone who puts
their all into their job, is totally committed and does all they can to help their employer
achieve their goals. I am the second employee type, and I believe
my previous track record and strong appraisals demonstrate just that. I have excellent communication skills and
fully understand how important it is to deliver outstanding customer care – after all, without
the customer, there would be no business and I would not have a job. I also have very good organizational skills
and always plan my weeks’ work in advance to make sure I perform to a high standard. Now, having studied the person specification
for this job in detail, I strongly believe I can perform the role to a high standard
and would very much appreciate the opportunity to work for your company. If I am successful today, I can assure you
that I will bring a great deal of experience, loyalty and positive qualities to your team.” So you can see that that response I’ve just
given you is very much tailored around that person specification. So have a look at the job, even if there isn’t
a person specification, because some companies don’t give one out, read the job advert, and
try and think about the qualities that that job would require, and then tailor your response
to that. So don’t forget what I said in the tips. When responding to the question, “Tell me
about yourself,” focus on your work-related skills, not, you know, “Oh, this is what I
do at home, this is what I do at weekends.” They’re not interested. Okay, question number two. “Why do you want to work here?” Or, “Why do you want to work for this employer?” Here’s some tips before you answer this question. Tell the interview panel about the preparation
work you have done in the build-up to the interview. Focus, again, on the person specification,
the job description and information you have gleaned from the company’s website and also
the literature you have studied during your research. So before you go along to the interview, you
should’ve looked on their website, you should have look at the About Us part, because they
could say to you, “Well, tell us about our company.” You know, you should be able to answer that
question. So let’s have a look at a sample response,
“Why do you want to work here?” “Having studied the person specification and
the job description for this role, I feel I have the skills, qualities and attributes
to carry out the job to a very high standard. I also feel the role will give me a new, fresh
challenge, something which I have been looking for some time now. Having also studied your company in detail,
there seems to be a very positive approach to the work you carry out and I also very
much like the way you strive to deliver a high standard of customer care. High levels of customer care are not common
nowadays, and I certainly want to work in a company that looks after its customers as
I enjoy seeing positive customer interaction, feedback and testimonials within my job. Also, during my research, I managed to speak
to two current employees who work for you, and they had nothing but positive things to
say about your company. Both of them have worked for you for quite
a few years now and they appeared very happy in their work. Now, if I am successful, I plan to stay with
you for a long time, so it was good to see that you employ happy, positive people within
your team. Finally, after reading the job description,
I understand there will be opportunities to both train, develop and take on further qualifications
within the company – this is something that is very much appealing to me, as I always
like to grow and improve as an employee.” Okay, question number three. “What are your strengths?” This is a real common interview question. Let me give you some tips. Again, focus on the person spec for the role
you are applying for. So if one of the requirements of the job is
that you’re an effective team worker, then you should say, “I’m great at working with
people.” You know, “I can get along with the majority
of people.” Say something different in your response that
makes you stand out from the other job applicants. So you could give an example here of why you
are better than the other applicants and try to make yourself relatable and real. Okay, let’s have a look at a sample response
to the interview question, “What are your strengths?” “I have many positive qualities and attributes
to bring to this role, but I believe my main key strengths are: I have a hard-working nature;
I have an enthusiastic demeanor; I am always looking for the positives in every situation;
I am a great team player, I like to support and help develop other people; I am dependable. Now, one thing that I feel makes me stand
out from the majority of employees is that I am always looking for ways to improve the
way I perform at work. For example, following an appraisal last year,
my line manager identified that she wanted me to develop my negotiating skills. As soon as the appraisal was complete, I searched
online for a distance learning negotiating course and studied hard in this area to improve
my skills. Once I had completed the course, and I had
the opportunity to put into practice what I had learnt, my line manager commented that
she had noticed a significant improvement in this area and congratulated me for taking
the positive approach to the feedback she gave me at the appraisal.” Question number four, “Where do you see yourself
in five years’ time?” Again, this is a common interview question. Here’s a few tips. Don’t tell them you plan to have moved on
from their company, either internally or externally. So what I mean by that is you don’t want to
say, “Well, I plan to be with you a couple of years, but really, my goal is to work for
another company and do a different role.” And also you don’t wanna be saying, “Well,
as soon as I’m trained up, I wanna be going for promotion.” Yes, it’s important to sound enthusiastic,
but there is a better way of answering this question, which I’ll give you in a second. Now, loyalty is really important to the vast
majority of employers. Remember, they have got to spend time, money
and resources training you up in the role, so they want to see a return from their investment. Don’t tell them you wanna be sat where they
are. I’ve had this in interviews where I say to
someone, “Where do you see yourself in five years’ time?” And they go, “Well, I wanna be sat where you
are.” It’s quite an arrogant response. Okay, yes, they might have aspirations to
get to a higher level, but that’s not the time to say it, at the interview. Okay, question number four response, “Where
do you see yourself in five years’ time?” “If I am successful today, the first thing
I plan to do is get competent in the role as soon as possible. I have no idea how long this will take; however,
based on my high levels of enthusiasm, I aim to get trained up very quickly. Now, once I am trained up in the role to a
good standard, I would like to consolidate my skills and become experienced within the
team. It is very important to me to be accepted
and respected by my work colleagues and peers, and I also want to do well in my appraisals. So, I guess the short answer to this question
is that I want to become good at my job, be accepted by my team and line managers, and
also enjoy my work as much as possible. Now, if the opportunity presents itself for
me to progress within the organization, that would be amazing. All in all, I plan to stay with the company
long-term if I am successful at interview.” Question number five, “What are your weaknesses?” This is, obviously, an opposite to, “What
are your strengths?” Here are some tips for this response. Anyone who tells the interview panel they
have no weaknesses is telling porkies. Now, we all have weaknesses. And it’s important to say. I would not want to hear a response to this
question, “Well, I’ve got no weaknesses. I’m perfect, really,” because not everybody
is. We all have weaknesses. But don’t give a weakness that is one of the
key requirements of the role. For example, if punctuality and good timekeeping
are important, which they are for the majority of jobs, don’t tell the panel you struggle
getting out of bed in the morning. And you can turn your weakness into a positive. Let’s have a look at a sample response to
the question, “What are your weaknesses?” “Okay, I do have one weakness, and that is
I sometimes get slightly irritated when people don’t carry out their work to a high standard. Because I set myself high standards, I expect
others to have them too, and this is not always the case. Although it can irritate me at times, I have
learnt to just focus on my own job and do it to a consistent high standard. But having said that, I have recently been
trying to turn this weakness into something positive by helping other people within the
working environment to improve. So, if I notice a member of the team struggling,
or not performing to the required standard, I will always offer to help them improve,
which I feel can only serve to have a positive impact on the organization and its goals overall.” Question number six, “What makes a good team
member?” Really common interview question. Here’s some tips. List the qualities I am going to give you
in the sample answer that follows, then back up your answer with a specific example of
when you have worked well as part of a team. And make sure you use a STAR technique in
your response. Now, the STAR technique is when you describe
your response or the situation using a structured format. You explain what the situation was, you then
explain the task that you had to carry out, you then explain the action that you undertook,
and then what was the result following your actions. And if you follow that process, you will,
100%, give a specific example. Employers are always looking for a specific
or behavioral responses to some of the interview questions. Okay, sample response, “What makes a good
team member?” “Effective teamwork is vital in any organization
and I feel what makes a good team member is: having a dedicated leader, first of all; an
ability to focus on the end goal; great communication amongst the team members and its leader; a
comprehensive initial brief so that every member of the team knows what they are going
to achieve and how they achieve the task; being supportive of the other team members;
learning from any mistakes that were made during the task so that things can improve
for next time. A team is only as strong as its weakest link
and it is important that everyone within the team works together and helps each other out.” Number seven, “Can you give an example of
when you have worked well under pressure?” Another common interview question. Here are some tips before we get to the sample
response. Try to give an example of when you have carried
out a difficult/pressurized task under strict time constraints. Give a specific example and don’t forget to
use the STAR technique in your response. So again, situation, task, action, result. And the next response, the sample response
I’ll give you, follows the STAR technique. So here’s my sample response to, “Can you
give an example of when you have worked well under pressure?” “Yes, I can. I am often required to carry out time-sensitive
tasks under pressure, but one particular incident springs to mind. I work in a large retail shop just outside
of town. One Friday a few weeks ago, my manager called
a team meeting and he explained to us all that a large delivery was due to arrive within
a couple of hours’ time. Now, unfortunately, the delivery was a week
early and he’d not had time to prepare. We were understaffed at the time and it was
already 4 p.m. on Friday, so we only had one hour after the store had closed at 5 p.m.
to get the stock take accepted, loaded in store and checked for accuracy. “He asked all of us whether we would volunteer
to help him out with the delivery. I immediately put my hand up and volunteered
to help. I could see that he was slightly flustered,
and he clearly needed help from the team. Unfortunately, only myself and one other member
of staff offered to help. However, we were both determined to do a good
job for our manager and we immediately started planning how we were going to get the stock
unloaded, checked and placed in store within the one-hour timeslot allocated. “We decided to play to each other’s strengths. I would utilize my organizational and accuracy
skills to check the stock as it came off the lorry, whilst my colleague would carry it
all to the stock room, as he was physically strong and extremely fit. As we progressed with the task, we communicated
with each other to make sure we were working to the required standards and time frame. The end result was that we completed the task
thoroughly with just six minutes to spare. This gave us time to report back to our manager
who thanked us for volunteering and working hard to achieve the goal.” Okay, so that’s the sample response. What I’d like you to do now, guys, is to click
the link below this video and go direct to my website, how2become.com, where you can
get more of these answers. So I’ve given you 7 of the more common types
of interview questions, but if you click the link below the video, you will get about 50
sample questions and answers to any kind of interview that you attend. I hope you’ve enjoyed this video. Please do give it a thumbs up, I would really
appreciate that. Don’t forget to subscribe to the channel,
because I’m making these videos every week, and if you subscribe to the channel, you’ll
get an email from me as soon as one is uploaded here to YouTube. So, don’t forget to click the link because
you can get more interview questions and answers. Thank you very much for watching, guys. And I wish you all a very best in your pursuit
to passing your interview.

Tony wyaad